Contact us - Hardware Return, Repair, or Replacement

For Console 1 and Console 1 Fader - Please include info on when, and from where, you purchased the unit. 

Some of the most common questions at the moment: 

NEW: My Console 1 Fader Mk III isn't connecting

Buying licenses for second-hand Console 1 and Console 1 Fader units

If you haven’t been able to find the answer to your support question on our FAQ-page, our support team will be happy to help. Fill out the form and we’ll get back to you as soon as possible.

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Note: If you are posting a bug report or need help with a problem, we will also need this information:

  • Operating system and version (for example: "Mac OS 10.13")
     
  • Host software and version (for example: "Studio One 5.3")
     
  • Which version of our software that's causing the problem (for example: "Summit Audio Grand Channel 2.5.18")